Privacy notice

I. Information about the collection of personal data

(1) LOXX Logistics GmbH takes the protection of your personal data very seriously. We provide information on the collection of personal information when using this website below. Personal data is any data that personally refers to you, so for example, name, address, email addresses, user behaviour.

(2) Responsible person according to Article 4 para. 7 EU General Data Protection Regulation (GDPR) is

LOXX Logistics GmbH
Emscherstr. 56
45891 Gelsenkirchen, Germany

Please also see our Imprint.

(3) Data Protection Officer
If you have questions, suggestions or complaints regarding the processing of your personal data, please contact our Data Protection Officer directly:

AGAD Service GmbH
Waldring 43-47
44789 Bochum, Germany


(4) When you contact us by email or via a contact form, the data you provide (your email address, and if applicable your name and your telephone number) will be stored by us in order to answer your questions. Providing further information is voluntary and only makes it easier for us to contact you in order to answer your enquiry. We delete the data arising in this context after the storage is no longer necessary or limit the processing if statutory retention obligations exist. The legal basis for the processing is Art 6 I 1 b) GDPR.

(5) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes. We also specify the defined criteria for the storage period.

II. Your rights

(1) You have the following rights towards us regarding your personal data:

The right to be informed
The right to correction or deletion
The right to limitation of processing
The right to objection to processing
The right to data portability

(2) You also have the right to lodge a complaint to a data protection supervisory authority concerning our processing of your personal data.

III. Collection of personal data when visiting our website

(1) If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis  is Art. 6 para. 1 p. 1 lit. f of the GDPR):

IP address
Date and time of request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (actual page)
Access Status/http status code
Respective volume of data transferred
The website making the request
Operating system and device
The language and version of the browser software

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in association with the browser you're using and by which the body which sets the cookie (in this case, me), transmits certain information. Cookies cannot run programs or deliver viruses to your computer. They serve to make our web offer more user-friendly and effective.

IV. Use of cookies

(1) This website uses different types of cookies if they are absolutely necessary for the provision of the service. These include:

Transient cookies (see 2)
Persistent cookies (see 3).

(2) Transient cookies are automatically deleted when you close the browser. These include session cookies, in particular. These store a session ID which assigns the various requests made by your browser during the joint session. This allows your computer to be recognized when you return to the site. Session cookies are deleted when you log out or close the browser.

(3) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie in question. You can delete the cookies in your browser's security settings at any time. Persistent cookies are used to store settings that you have made. Your settings, which have been communicated to you via the cookie banner, are also saved, e.g. via a permanent cookie. In general, we use persistent cookies to store the settings you have made on this website. Such cookies generally have an expiration date, after which they are deleted.

(4) Our cookies are provided with a different storage period. In general, they are only kept as long as is necessary for the provision of our services. 

(5) You can configure your browser settings according to your needs and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

(6) In addition to the cookies that we need to operate the website and to provide our services, we would like to collect additional data to improve the services offered on our website and to display content that meets your needs. Your consent – which you can, of course, revoke at any time – is required for this.
What these procedures are and how they work are defined in the relevant sections of this statement.

V. SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the enquiries you send to us as the website operator. You can recognise an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.


VI. Further functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if interested. For this purpose, you must provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.

(3) Furthermore, we may disclose your personal data to third parties if we offer promotions, competitions, contracts or similar services together with partners. For more information, please provide your personal data or see the description of the offer below.

(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

VII. Objection or revocation against the processing of your data

(1) If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation influences the permissibility of processing your personal data after you have already given it to us.

(2) If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.

(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your advertising contradiction under the following contact data:

LOXX Logistics GmbH
Emscherstr. 56
45891 Gelsenkirchen, Germany

VIII. Newsletter

(1) On our website, we offer users the opportunity to subscribe to our company's newsletter, which we use to inform them about news from the company. To send the newsletter and manage newsletter subscribers, we use the cloud software of the company Mailjet: a simplified joint-stock company under French law ("Société par actions simplifiée"), registered in the Paris Trade and Companies Register under number 524 536 992, with registered office at 13-13bis, rue de l'Aubrac - 75012 Paris.

(2) For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by a user for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation email is used to check whether the owner of the email address has authorised receipt of the newsletter as the data subject. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month.

(3) When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject's e-mail address at a later date and therefore serves as legal protection for the controller.

(4) The mandatory information for sending the newsletter is your e-mail address, first name and surname; the company details are optional. After your confirmation, we will store the data you have provided for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

(5) Our newsletters contain so-called tracking pixels for the purpose of newsletter tracking. A tracking pixel is a miniature graphic that is embedded in emails sent in HTLM format to enable log file recording and log file analysis. Based on the embedded tracking pixel, we can recognise whether and when an email was opened by a data subject and which links in the email were accessed by the data subject. Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the controller in order to optimise the newsletter dispatch.
You can object to the collection of this data separately, independently of cancelling your newsletter subscription. To do so, please contact

(6) You can revoke your consent to the sending of the newsletter and the storage of your data at any time. You can declare your cancellation in three ways: 1) by clicking on the "Unsubscribe" link provided for this purpose in every newsletter email, 2) by sending an email to or 3) by sending a message to the contact details provided in the legal notice.